Return Policy

Last Updated: June 2026

At Protein Guru1, we are committed to providing genuine and high-quality fitness supplements and wellness products. If you receive a damaged, defective, or incorrect product, you may be eligible for a return subject to the conditions below.

Eligible Return Cases

Returns will only be accepted in the following situations:

• Wrong product delivered.

• Product received in damaged condition.

• Manufacturing defect in the product.

• Product received in tampered condition.

Return Request Timeline

Customers must initiate a return request within 48 hours of receiving the order.

To process the return request, customers may be required to provide:

• Order Number

• Product Images

• Unboxing Video (recommended)

• Description of the issue

Return Conditions

• The product must be unused and in its original condition.

• Original packaging, labels, and seals must be intact.

• Returns requested after the specified timeline may not be accepted.

Non-Returnable Products

Returns are not accepted for:

• Opened or used products.

• Products damaged due to customer misuse.

• Products without original packaging.

• Products purchased during special clearance sales unless damaged or defective.

Contact Information

KTCLIFE SUCCESS PRIVATE LIMITED

Registered Address:
Nr. LOVELY M Shop, Room No. 530, Govind Nagar, Gazdhar Bandh, Santacruz West, Mumbai, Maharashtra – 400054

Store Address:
K5 Fitness & Wellness Store, Shop No. 6/7, Sai Riddhi Complex, Railway Station Road, Opp. Post Office, Near Mira Road Railway Station, Raval Nagar, Shanti Vihar, Mira Road East, Maharashtra – 401104

Email: proteinguru0@gmail.com

Phone:
+91 82863 57171
+91 73046 00971